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    To Our Valued Customers,


    With the spread of COVID-19, we find ourselves in a time of global uncertainty. Our hearts go out to everyone impacted, and we will continue to operate in the best interests of our families, customers, and communities.

    Thank you for being such an important part of our HairSisters family. Now more than ever, we feel extremely grateful for our team of amazing associates and for you, our valued customers.

     

    WE’RE ALWAYS HERE FOR YOU

    Even if it takes us a little longer to respond. This global crisis has left our facilities across the US and around the world with limited associates and customer service representatives, resulting in longer response times and delays in processing returns and shipping online orders. We appreciate your understanding and patience. Please continue to check your email for all order status updates. We'll send you an email once items are shipped from our distribution center.

    Thanks for your patience and understanding.

    Stay safe,

    HairSisters Customer Service Team

     


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